ZOVA.

Privacy Policy

Last Updated: April 7, 2026

1. Introduction

Zova Web Design ("Zova," "we," "us," or "our") is a web design agency based in Auburn Hills, Michigan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Business name
  • Project details and messages you submit

Payment Information

Payments are processed securely through Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe handles all payment data in accordance with PCI DSS standards. For more information, see Stripe's Privacy Policy.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our web design services
  • Process payments for our services
  • Send project updates and communications related to your project via email
  • Improve our website, services, and user experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate our business. Each service has its own privacy policy governing how they handle your data:

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential cookies — Required for the website to function properly (e.g., session management)
  • Analytics cookies — Help us understand how visitors interact with our website so we can improve it

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, and comply with legal obligations. Contact form submissions are retained for the duration of our business relationship and for a reasonable period afterward. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request that we correct any inaccurate or incomplete information
  • Deletion — Request that we delete your personal data
  • Opt-out — Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at zovawebdesign@gmail.com. We will respond to your request within 30 days.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at zovawebdesign@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will update the "Last Updated" date at the top of this page when changes are made. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Zova Web Design
Auburn Hills, Michigan, USA
Email: zovawebdesign@gmail.com